Privacy Policy

Effective Date: July 7, 2025

This Privacy Policy describes how Cloud Find Smart Sp. z o.o (“we”, “our”, or “us”) collects, uses, discloses, and protects the personal information of users (“you”) who visit and interact with our website at cloudfindsmart.com, and any subdomains or services we operate (collectively, the “Site”).

We are committed to protecting your privacy and complying with applicable privacy laws, including the General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA), and other relevant data protection frameworks. This policy applies whether you are a visitor, reviewer, advertiser, developer, or any other user of our platform.

By using our website, you acknowledge that you have read and understood this Privacy Policy. If you do not agree, please do not use the Site.

1. Information We Collect

We collect various types of personal and non-personal information to operate, analyze, and improve our services. The data we collect falls into the following categories:

1.1 Personal Information You Provide

• Contact Data: such as your name, email address, and phone number when you contact us or fill out forms.
• Account Information: if you register for a service (e.g., for beta access, review submission, or email subscription).
• Support Requests: any information voluntarily submitted via support forms or email.

1.2 Automatically Collected Information

• Device Information: browser type, device ID, operating system, screen resolution, and language preferences.
• Usage Data: page views, clicks, time spent on pages, referring URLs, and interaction history.
• IP Address & Location: approximate geolocation derived from your IP address to improve experience and detect fraud or abuse.

1.3 Cookies and Similar Technologies

We use cookies, web beacons, and similar technologies to enhance your browsing experience, remember preferences, provide analytics, and display relevant ads. You can manage cookie preferences in your browser settings or through our Cookie Policy.

1.4 Third-Party Data Sources

We may receive information about you from trusted third-party services including:

• Analytics Providers: e.g., Google Analytics, to understand traffic and engagement.
• Advertising Partners: e.g., Google Ads, to serve personalized ads in compliance with consent frameworks.
• Social Media Platforms: if you engage with our content or pages through platforms such as X (Twitter), Facebook, or LinkedIn.

2. How We Use Your Information

We process your personal and non-personal information for the following purposes, in accordance with applicable data protection laws. Where required, we rely on your consent or other lawful bases as outlined below.

2.1 To Provide and Maintain the Website

• Enable access to our platform and features.
• Manage account creation and user preferences.
• Deliver personalized content and features.

2.2 To Analyze and Improve Performance

• Understand usage patterns and improve user experience.
• Monitor uptime, detect bugs, and diagnose errors.
• Evaluate content effectiveness and engagement (e.g., reviews, blog articles, media).

2.3 To Communicate with You

• Respond to inquiries, support requests, or feedback.
• Send administrative emails or policy updates.
• Send newsletters or promotional messages (only with your explicit consent).

2.4 To Serve Ads and Marketing

• Deliver targeted advertisements through third-party platforms such as Google Ads, in accordance with user preferences and applicable law.
• Measure ad campaign performance and limit ad frequency.
• Retarget visitors based on non-personal, pseudonymous data (e.g., cookie IDs).

2.5 To Ensure Security and Legal Compliance

• Prevent fraudulent, unauthorized, or illegal activity on our platform.
• Enforce our Terms of Service and investigate potential violations.
• Comply with legal obligations, such as responding to lawful requests from public authorities.

2.6 Lawful Bases for Processing

We process personal data under one or more of the following legal grounds:

• Consent: When you provide clear, informed consent (e.g., cookie acceptance, newsletter opt-in).
• Contract: When processing is necessary to perform a contract with you.
• Legal Obligation: When we are legally required to do so.
• Legitimate Interests: For purposes such as improving services, fraud prevention, and marketing (where such interests are not overridden by your rights).

3. Sharing and Disclosure of Information

We do not sell your personal information. However, we may share or disclose information under the following circumstances, in accordance with applicable privacy laws and your preferences.

3.1 Service Providers and Third-Party Processors

We engage trusted third-party vendors to perform certain services on our behalf. These parties are contractually obligated to protect your data and are only permitted to use it as necessary to deliver the requested services.

• Cloud hosting and infrastructure (e.g., Amazon Web Services, Vercel)
• Analytics services (e.g., Google Analytics)
• Advertising and marketing platforms (e.g., Google Ads, YouTube)
• Email delivery and automation providers (e.g., Mailchimp, Brevo)
• Payment processors (if applicable)

3.2 Legal Compliance and Safety

We may disclose information if required by law or in good faith belief that such action is necessary to:

• Comply with legal obligations, subpoenas, court orders, or lawful requests from public authorities.
• Prevent or investigate potential fraud, abuse, or security incidents.
• Protect the rights, property, and safety of our users or others.

3.3 Business Transfers

In the event of a merger, acquisition, reorganization, bankruptcy, or sale of assets, your information may be transferred to a third party as part of that transaction — in compliance with data protection laws and with prior notice where required.

3.4 With Your Consent

We may share personal information with third parties when you have explicitly given us permission to do so — for example, when you opt in to third-party integrations or submit content for public display.

4. Your Privacy Rights

Depending on your location and applicable laws, you have certain rights regarding your personal data. We are committed to providing you with control over your information and respecting your privacy choices.

4.1 Rights Under the General Data Protection Regulation (GDPR)

If you are located in the European Economic Area (EEA), you have the following rights:

• Right to Access: Request a copy of the personal data we hold about you.
• Right to Rectification: Request that we correct inaccurate or incomplete data.
• Right to Erasure (“Right to be Forgotten”): Request that your data be deleted under certain conditions.
• Right to Restrict Processing: Request the restriction of processing your data.
• Right to Data Portability: Receive your data in a portable, machine-readable format.
• Right to Object: Object to the processing of your data for marketing or legitimate interests.
• Right to Withdraw Consent: Withdraw your consent at any time, without affecting prior lawful processing.
• Right to Lodge a Complaint: File a complaint with your local data protection authority.

4.2 Rights Under the California Consumer Privacy Act (CCPA)

If you are a California resident, you are entitled to the following rights:

• Right to Know: Learn what personal information we collect, use, share, and sell.
• Right to Delete: Request deletion of your personal information we hold.
• Right to Opt Out of Sale: You may opt out of the sale of your personal data, if applicable.
• Right to Non-Discrimination: You will not be discriminated against for exercising your CCPA rights.

4.3 Exercising Your Rights

To exercise any of your rights, please contact us at [email protected]. We may verify your identity before fulfilling the request and will respond within the timeframe required by applicable law (usually within 30 days).

For cookie-related preferences, please refer to our Cookie Policy or use the cookie settings panel found at the bottom of the page.

5. Data Retention and Storage

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including to comply with legal, accounting, or reporting requirements. The specific retention period depends on the type of information and the context in which it was collected.

5.1 Retention Periods

• User-provided information: Retained as long as your account is active or as needed to provide services.
• Analytical data: Retained for up to 26 months unless otherwise specified by analytics settings.
• Marketing preferences: Retained until you opt out or withdraw consent.
• Legal compliance data: Retained for the period required by applicable laws and regulations.

5.2 Data Storage and Processing Locations

Your personal data may be stored and processed in servers located in the European Union (EU), the United States, or other jurisdictions where our service providers maintain facilities.

We take steps to ensure that data transferred across borders is protected in accordance with applicable data protection laws. This includes:

• Use of the European Commission’s Standard Contractual Clauses (SCCs)
• Verification of third-party compliance with frameworks like the EU-U.S. Data Privacy Framework

5.3 Data Security

We implement appropriate technical and organizational security measures to protect your data from unauthorized access, disclosure, alteration, or destruction. These measures include:

• Encryption (TLS/SSL) for data transmission
• Access control and authentication protocols
• Regular security reviews and infrastructure monitoring
• Data minimization and pseudonymization where appropriate

However, please note that no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

6. Children’s Privacy

Our website and services are not directed to children under the age of 13 (or the age of digital consent in your jurisdiction, e.g., 16 in the EEA), and we do not knowingly collect personal information from children.

If we become aware that we have inadvertently collected personal data from a child without verifiable parental consent, we will take immediate steps to delete such data from our servers and records.

If you are a parent or legal guardian and believe that your child has provided us with personal information, please contact us at [email protected], and we will promptly investigate and address the issue.

We encourage parents and guardians to monitor their children’s online activity and to help enforce this policy by instructing children never to provide personal information without permission.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies (such as pixels, web beacons, and local storage) to improve user experience, analyze site performance, and deliver relevant advertising. These technologies help us understand how you interact with our content and personalize your browsing experience.

7.1 Types of Cookies We Use

• Essential Cookies: Required for the operation of our website and to enable core functionalities such as security and accessibility.
• Performance Cookies: Collect anonymous data about how visitors use the site (e.g., pages viewed, time spent) to help us improve performance.
• Functionality Cookies: Remember your preferences and enhance functionality, such as language selection or layout settings.
• Targeting & Advertising Cookies: Used by us and third parties (e.g., Google Ads) to deliver personalized ads based on your browsing behavior.

7.2 Consent and Control

You will be asked to provide your consent for the use of non-essential cookies through a cookie banner when you first visit our website. You may manage your preferences at any time via the Cookie Settings panel.

Most web browsers also allow you to control cookies through their settings. Please note that disabling some cookies may impact functionality or availability of certain services.

7.3 Third-Party Cookies

We may allow trusted partners such as analytics providers and advertising networks to place cookies on your device. These third parties are subject to their own privacy policies. You can learn more about these cookies in our full Cookie Policy.

8. Third-Party Links and Services

Our website may contain links to third-party websites, applications, or services that are not operated or controlled by Cloud Find Smart Sp. z o.o. This includes external review sites, app stores, social media platforms, and content embedded from third-party providers (e.g., YouTube videos, Google Maps).

We are not responsible for the privacy practices, data collection, or content of these third-party services. When you click on a third-party link or interact with third-party features, their own terms and privacy policies will apply.

We encourage you to carefully review the privacy policies of any external websites or services you visit to understand how they collect, use, and share your personal information.

This policy applies only to information collected by our website and services directly managed by Cloud Find Smart Sp. z o.o.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in legal, regulatory, or operational requirements; improvements to our services; or to clarify our practices.

When we make material changes to this policy, we will notify you by:

• Posting an updated version with a new "Last Updated" date at the top of this page.
• Displaying a notification banner on the homepage or within the app interface.
• In some cases, seeking your renewed consent where required by law.

We encourage you to periodically review this page to stay informed about how we protect your privacy and handle your information.

10. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or how your personal data is handled, please contact us:

We aim to respond to all inquiries within 30 days or sooner where legally required.